Terms of Service
Last updated: May 1, 2026
These terms ("Terms") govern your access to and use of the Lunar platform (the "Service"). By creating an account or using the Service you agree to these Terms.
1. The Service
Lunar lets you import event records, convert dates between calendar systems, and send marketing email automations triggered by those converted dates. We may add, change, or remove features over time.
2. Your account
- You must provide accurate information and keep your password secure.
- You are responsible for everything that happens under your account.
- One account per business; team seat support is available on Growth and Agency plans.
3. Acceptable use
You agree not to use the Service to send unsolicited bulk email, to impersonate others, to violate anti-spam laws (CAN-SPAM, CASL, GDPR marketing rules), or to upload data you do not have the right to use. We may suspend accounts that generate excessive complaints or bounces.
4. Your data
You retain ownership of all data you import. You grant us a limited license to process it solely to provide the Service to you. See our Privacy Policy for details.
5. Fees
Paid plans renew monthly until cancelled. You can cancel any time from the dashboard; access continues through the end of the paid period. Fees are non-refundable except where required by law.
6. Service availability
We aim for high uptime but do not guarantee uninterrupted service. Scheduled maintenance and provider outages may occur.
7. Termination
You may close your account at any time. We may suspend or terminate accounts that violate these Terms. On termination, we will delete or return your data within 30 days.
8. Disclaimers and liability
The Service is provided "as is". To the maximum extent permitted by law, our aggregate liability for any claim is limited to the fees you paid in the 12 months preceding the claim.
9. Changes
We may update these Terms; material changes will be announced at least 14 days before they take effect.
10. Contact
Questions about these Terms? Email hello@lunar.app.